Alert User Management Guide
The Alert User Management System enables administrators to manage alert recipients efficiently. It provides a centralized interface to view, edit, and control users who receive alerts via different communication channels.
Key Features
✅ Centralized management of alert recipients
✅ Supports multiple alert categories (SMS, Email, Telegram, etc.)
✅ Enables bulk user upload and download via CSV
✅ Provides real-time user status monitoring (Active/Inactive)
✅ Allows editing and deletion of users
Navigating the Alert User Management Panel
1. Understanding the User List View
The main dashboard displays user details in a structured table format with the following columns:
| Column Name | Description |
|---|---|
| ID | Unique identifier for each alert user. |
| Alert Category | Type of alert (e.g., SMS, Email, Telegram). |
| Person Name | Name of the user receiving alerts. |
| Alert Group Name | Group associated with the alert user. |
| Contact Info | Email address or phone number of the user. |
| Remarks | Additional notes related to the user. |
| Status | Indicates if the user is Active or Inactive. |
| Created Datetime | Timestamp when the user was added. |
| Action | Options to Edit or Delete a user. |
2. Adding a New Alert User
- Click on the "+ Add User" button in the top-right corner.
- Enter the required details:
- Person Name
- Alert Category (SMS, Email, etc.)
- Contact Info (Email/Phone Number)
- Alert Group Name
- Remarks (Optional)
- Click Save to add the new user.
3. Editing or Deleting an Alert User
- Locate the user in the list.
- Click on the Edit icon to update details.
- Click on the Delete icon to remove the user from the system.
- Confirm changes or deletion in the pop-up prompt.
4. Managing Users in Bulk
Uploading Users via CSV
- Click on the "Upload CSV" button.
- Select and upload a properly formatted CSV file.
- The system automatically adds users from the file.
Downloading User List
- Click the "Download CSV" button to export the list of users for record-keeping or external processing.
Best Practices for User Management
✅ Keep user contact details updated to prevent alert failures.
✅ Regularly review inactive users and remove outdated entries.
✅ Ensure correct alert categories to avoid misrouting notifications.
✅ Use the CSV upload feature for bulk user management to save time.
This guide ensures administrators can efficiently manage alert recipients, keeping the alert system functional and well-organized. 🚀