Alert Configuration Guide

Overview

The Alert Configuration module enables real-time event notifications, ensuring timely updates about violations, security breaches, or other critical incidents. Users can configure multiple alert channels, track active sessions, and monitor device integration efficiently.

Key Features

✔ Multi-Channel Alerting – Supports SMS, Email, WhatsApp, Telegram, and more.
✔ Device Integration – View and manage devices linked to specific alerts.
✔ Real-Time Monitoring – Instantly track active and total alert sessions.
✔ Customizable Alerts – Define event-based triggers for various alert types.

Alert Types & Functionality

1. SMS Alerts

• Sends immediate notifications to registered mobile numbers.
• Ideal for traffic enforcement, security alerts, and law enforcement updates.

2. User Fair Display (UFD)

• Displays real-time event notifications on an external screen.
• Useful for traffic monitoring centers and public awareness.

3. Onvif Access Control

• Integrates with ONVIF-supported cameras for security alerts.
• Helps in unauthorized access detection and monitoring.

4. Email Notifications

• Sends detailed reports and event summaries via email.
• Helps maintain records for compliance and legal purposes.

5. Audio Alerts (Speakers & Hooters)

• Triggers sound-based alarms for immediate on-ground response.
• Commonly used for security breaches, traffic violations, and crowd control.

6. WhatsApp & Telegram Integration

• Sends instant notifications to predefined groups or contacts.
• Ideal for field officers, enforcement teams, and security staff.

Navigating the Alert Configuration Panel

Step 1: Accessing Alert Settings

1. Navigate to Configuration > Alert in the application.
2. The dashboard displays available alert methods and their session details.

Step 2: Viewing Linked Devices

🔹 Clicking on an alert type will display the list of linked devices associated with that alert.
🔹 Users can check which cameras, controllers, or communication devices are actively connected.
🔹 This helps ensure proper system functionality and seamless event reporting.

Step 3: Managing Alerts

1. Click on an alert method to modify its settings.
2. Enable or disable alerts as required.
3. Define recipient details (phone numbers, emails, groups, etc.).
4. Save configurations for real-time implementation.

Mobile SMS Alert Configuration

The Mobile SMS alert system enables instant notifications through SMS gateways, ensuring quick and reliable delivery of alerts to recipients.

Steps to Configure Mobile SMS Alerts

Step 1: Access the Mobile SMS Alert Settings

1. Navigate to Configuration > Alert in the application.
2. Locate the Mobile - SMS alert method from the available alert options.
3. Click on the respective card to open its configuration panel.

Step 2: Configure SMS API Credentials

1. A pop-up form titled "SMS API Credentials" appears.

2. Enter the required details for SMS gateway authentication:

   • Name: Enter a recognizable name for this SMS configuration.
   • SMS Pin: Provide the secure PIN for the SMS gateway (hidden input field).
   • URL: Enter the API endpoint URL for sending SMS.
   • Username: Input the SMS gateway username.
   • On-Premise: If applicable, enter the on-premise server details.
   • Template ID: Provide the approved template ID for SMS messages.

3. Click Done to save the settings.

Step 3: Managing and Monitoring SMS Alerts

1. Once configured, the Mobile SMS alert panel will display:
   • Active Sessions: Number of currently active SMS alerts.
   • Total Sessions: Total SMS alerts triggered over time.
2. Modify alert settings anytime by revisiting the configuration panel.
3. Ensure the SMS gateway credentials remain valid and up-to-date for uninterrupted alert notifications.

Best Practices

✅ Use a reliable SMS gateway with high delivery rates.
✅ Regularly update API credentials to maintain security.
✅ Monitor Active Sessions to detect potential alert failures.
✅ Ensure compliance with regulatory SMS template approvals.

This guide ensures users can set up, configure, and manage Mobile SMS alerts effectively within the application. 🚀

Conclusion

The Alert Configuration module provides a powerful and reliable event notification system, allowing users to monitor violations and security incidents efficiently. By leveraging multi-channel alerts and device integration, users can ensure quick response times and effective incident management.

💡 Optimize your alert settings today to enhance security, compliance, and operational efficiency!